- Latecomers
- Courtesy
- Access for the disabled
- Facilities for the disabled
- Important Notice - Marketing List
topLatecomers
Out of courtesy to both performers and customers, latecomers to performances will not be admitted until a suitable break, which may not be until the interval.
topCourtesy
Please ensure that mobile phones, pagers and alarm wristwatches are switched off during the performance. The use of cameras, camcorders, video mobiles and audio equipment is prohibited.
topAccess for the disabled
City Hall has no steps or ramps to negotiate, having level access from the street.
topFacilities for the disabled
- Physically impaired
For shows and staged events a dedicated row of seats, able to accommodate both wheelchair users and companions, is integrated within the flat floor seating area. Please inform us of this requirement at the time of booking. There is also a specially adapted toilet situated on the ground floor in the Foyer for customers with mobility problems. For disabled customers attending meetings, there is a lift offering access to the Alamein Conference Suite and Meeting Room. - Wheelchairs
There is one manual wheelchair permanently on site for the use of our customers. Alternatively, powered wheelchairs can be hired from Salisbury Shopmobility on 01722 328068. - Hearing
impaired
The City Hall is fitted with an infrared hearing system. Pendants are available from the cloakroom for all performances. - Dogs for the Disabled
We welcome Dogs for the Disabled, Guide Dogs and Hearing Dogs. Water for dogs is available on request. Please inform us at time of booking if your dog will be accompanying you so that we can ensure adequate space is made available during seated events.
IMPORTANT NOTICEtop
Marketing List
Under the Data Protection Act, if you wish to receive future information and our Preview Guide, you must first give your express permission for us to contact you. Under the new regulations you must opt into our Marketing List.
We would like to keep your contact details on our records so that we can send you information on events, promotional offers and other developments at City Hall. Your information may also be shared with other selected arts and entertainments venues in the south. Please inform us when you book your tickets that you wish to join our Marketing List.
Contact: The Ticket Office, City Hall, Malthouse Lane, Salisbury, Wiltshire, SP2 7TU 01722 434434.
The Management reserves the right to refuse admission. We reserve the right to introduce special offers at any time.

